ResiRhino ("ResiRhino," "we," "us," or "our"), a division of TinyBull, respects your privacy. This Privacy Policy explains what information we collect when you visit theresirhino.com (the "Site") or contact us about our marketing services, how we use that information, and the choices you have. By using the Site or submitting information to us, you agree to the practices described here.

1. Who We Are

ResiRhino is a marketing agency serving residential home-service businesses (HVAC, plumbing, electrical, roofing, and related trades). Our registered address is 22174 Timberlake Rd., Suite L, Lynchburg, VA 24502, and we can be reached by phone at (434) 258-7334.

2. Information We Collect

Information you give us

When you fill out a form, request a quote, book a call, or otherwise contact us, we may collect:

• Your name and the name of your business;
• Contact details such as email address and phone number;
• Details about your business, services, and marketing goals that you choose to share;
• Any message or information you include in a form or email.

Information we collect automatically

When you browse the Site, we and our service providers may automatically collect:

• Device and browser type, operating system, and language settings;
• IP address and general (city/region-level) location;
• Pages viewed, links clicked, referring website, and time spent on the Site;
• Information collected through cookies and similar technologies (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the marketing services you request;
• Send you proposals, follow-ups, and relevant communications about our services;
• Operate, maintain, and improve the Site and our offerings;
• Measure the performance of our advertising and marketing (including Google Ads);
• Prevent fraud, enforce our terms, and comply with legal obligations.

We do not sell your personal information. We may send you marketing communications, and you can opt out at any time using the unsubscribe link in our emails or by contacting us.

4. How We Share Information

We may share information in the following limited circumstances:

• Service providers. With vendors who perform services on our behalf — for example, website hosting, email delivery, analytics, CRM, and advertising platforms — who are permitted to use the information only to provide those services.
• Advertising and analytics partners. Such as Google, to measure and improve advertising (see Section 6).
• Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, property, or safety of ResiRhino, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as a business asset.

5. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to run the Site, remember your preferences, understand how the Site is used, and support our advertising. Categories include:

• Essential cookies needed for the Site to function;
• Analytics cookies (e.g., Google Analytics) that help us understand traffic and usage;
• Advertising cookies (e.g., Google Ads) used to measure ad performance and, where applicable, show relevant ads.

You can control cookies through your browser settings and, in many cases, through the opt-out tools described in Section 6. Blocking some cookies may affect how the Site works.

6. Advertising, Analytics, and Remarketing

We use Google Analytics and Google Ads (including conversion tracking and remarketing). These services use cookies and device identifiers to help us understand how visitors interact with the Site and to show our ads on Google and partner sites after you visit us. You can learn about and control these features here:

• Google Ads Settings: adssettings.google.com
• Google Analytics Opt-out: tools.google.com/dlpage/gaoptout
• Digital advertising opt-outs: optout.aboutads.info and optout.networkadvertising.org

7. Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this Policy — for example, to respond to your inquiry, provide services, and meet legal, accounting, or reporting requirements — and then delete or de-identify it.

8. Your Privacy Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, to opt out of certain uses, and to withdraw consent. This includes rights under the California Consumer Privacy Act (CCPA/CPRA) and, for individuals in the EU/UK, the GDPR. We do not sell personal information or share it for cross-context behavioral advertising in a way that would require an opt-out under applicable law. To exercise any right, contact us using the details in Section 12. We will not discriminate against you for exercising your rights.

9. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no common industry standard for responding to these signals, the Site does not currently respond to them.

10. Third-Party Links and Children's Privacy

The Site may link to third-party websites we do not control; their privacy practices are governed by their own policies. The Site is intended for business owners and is not directed to children under 13, and we do not knowingly collect information from children.

11. Data Security and Changes to This Policy

We use reasonable administrative, technical, and physical safeguards to protect information, though no method of transmission or storage is completely secure. We may update this Policy from time to time; when we do, we will revise the "Last updated" date above, and material changes will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or your information, contact us: